Introduction
At AimyCV, we strive to provide our users with high-quality, AI-powered resume-building services. This Return and Refund Policy outlines our policy regarding returns and refunds for our digital services. By using AimyCV, you agree to this policy.
1. Digital Nature of Our Services
- AimyCV provides digital, non-tangible services, including AI-powered resume building, content analysis, and career tools.
- As these are digital services that are delivered instantly and customized for each user, we do not offer refunds once a purchase has been completed.
2. Refund Eligibility
- Refunds are not provided for any of our digital subscription plans (Free, Pro, or Lifetime).
- Exceptions may apply in rare cases, such as:
- Double payment for the same subscription due to a technical error.
- Unauthorized transactions resulting from a security breach on our platform (subject to investigation).
3. Satisfaction Guarantee
- Our priority is user satisfaction. If you experience any issues with our service, please contact us, and we will do our best to resolve your concerns.
- We may offer additional support, guidance, or service adjustments to ensure your experience meets your expectations.
4. Subscription Upgrades or Downgrades
- If you choose to upgrade your subscription plan, the new plan will take effect immediately, and you will be charged the difference.
- Downgrades to a lower plan will take effect at the end of your current billing cycle.
5. Chargebacks and Disputes
- If you believe there has been an error with a payment, please contact us directly at [email protected] before initiating a chargeback.
- Unauthorized chargebacks may result in the suspension or termination of your account.
6. Changes to This Policy
- We reserve the right to update or modify this Return and Refund Policy at any time.
- Changes will be posted on this page, and it is your responsibility to review this policy periodically.
7. Contact Us
If you have any questions or concerns about our Return and Refund Policy, please contact us at:
Email: [email protected]